How To Contact Us

If you are having difficulties installing or unlocking your software then please consult the FAQ section before contacting us. Please note that we can only provide support for registered products.

GENERAL ENQUIRIES

If you have a question concerning anything to do with this site, please send us a General Enquiry.

SALES & PRODUCT ENQUIRIES

If you are considering purchasing software from us, or would like to ask questions about our products or the purchase process, you can do so by sending a Sales & Product Enquiry.

TECHNICAL SUPPORT ENQUIRIES

If you have purchased one of our games and are experiencing problems, you may contact us for assistance via a Technical Support Enquiry. To enable us to reply as quickly as possible, please include the following information:

• Your registered email address (if different from that used to send the enquiry)
• The name and version of the product with which you are having problems
• Your Product Release Code
• A description of the problem or information required (please include as much detail as possible)

We aim to respond to all technical support enquiries within 48 hours.

FUTURE PRODUCT ENQUIRIES

If there is a title you would like us to consider for development, please send us details via a New Product Enquiry. Please note that due to the incredible diversity of historical games software, it would help us if you could provide as much information as possible (including links to related websites, if applicable) so that we can fully assess a project's feasibility. If you would like one of our existing products to be considered for Mac/Linux conversion, then please send us a Platform Conversion Enquiry.

CUSTOMER FEEDBACK

If you would like to provide us with some feedback on a title you have downloaded or purchased, or have any suggestions as to how we might improve our games or service, please send us your Customer Feedback.